The Landlady: My name is Debbie and I have owned a student letting business in Northampton since not long after graduating from teacher training at what was then called Nene College (now Northampton University). Over the years we have acquired 16 student houses that are always full. Student accommodation in Northampton has changed a great deal during this time but having had sons at different University recently and a daughter currently at Uni helps us keep up with standards and in touch with expectations.
The Financial Brain: My husband Chris is a retired banker so does all the money side, we realise that students need someone always on hand so we employ a manager.
The Property Manager: Dee is the day to day contact. She gets to know our students personally, sorts out their needs and makes sure our student houses in Northampton stay safe and well maintained. She's a bit like their university mum! (See below). Dee has completed courses in Health and Safety and Fire Safety.
Above all we don't keep to office hours because we know that is not always when students want to talk.
The Property Manager says:
My name is Dee Seward and I am the Housing Manager for Letsrent Northampton. I began working life as a Sales Negotiator and Mortgage Advisor for a local Estate Agent and worked there for 5 years. I then changed direction and trained to be a secondary school teacher, specialising in Modern Languages. I have been a 6th Form tutor for most of my teaching career. I have two daughters, the eldest just finished and the youngest just started at university so we know first-hand what it is like to find suitable accommodation for her and her friends. Managing the properties for Letsrent gives me the perfect opportunity to return to the property business and combine this experience with that of being a mentor to young adults.
I’m only a text, email or Facebook message away.
Jim and Jemima the cats
Jim specialises in sleeping and eating. He can trick you in to leaving your chair and then pinch it while you are up thus making sure that the gullible Landlady gets regular breaks form her computer screen. Jim also provides a free of charge snoring paperweight service to office staff.
Jemima specialises in annoying Jim and talking to office staff mostly registering the same complaint about breaks in the food supply.
Safety and services
We take our tenants' well being as our top priority. All our student houses in Northampton are gas centrally heated, double glazed, have showers and in most cases baths as well and we have no small box rooms. Where possible we have policies in place guaranteeing professionals on hand when needed. We are members of, and ascribe to the code of conduct for, the National Landlords Association and East Midlands Landlord Accreditation Services. We comply with all legislative requirements and in many cases exceed them.